Questioning Techniques
Inquiring questions:
Open questions: to gather information and opinions.
Probing questions: to explore and extend.
Summary questions: to check/clarify what has been said.
Reflective questions: to get views and opinions.
Comparison questions: to explore similarities and differences.
Hypothetical questions: to think more broadly
Systemic questions:
Circular: In your opinion, what would the Chairman of the Board say, if he would be here now?
Scaling: By what percentage are your satisfied with your colleague's performance in this task?
Result-oriented: What has to change in our department in order for everybody to speak up freely?